Support Worker

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Location<br><br>Bala<br><br>Contract<br><br>Full Time<br><br>Role Type<br><br>Permanent<br><br>Working hours per week<br><br>40<br><br>Salary<br><br>£26,291 -£34,933<br><br>Closing Date<br><br>Monday 27 October 2025<br><br><strong>Residential Support Worker – Bala (Full UK Manual Driving Licence Required)<br><br></strong><strong>Outstanding Work-Life Balance | 2 Days On / 4 Days Off | Full-Time & Part-Time Roles Available | £500 Welcome Bonus | £1,000 Refer a Friend<br><br></strong>Are you looking for a rewarding career in residential childcare? Do you want to make a real difference in the lives of young people while enjoying an excellent work-life balance?<br><br>At Branas Isaf Children’s Services, part of the CareTech Group, we believe in creating Extraordinary Days Every Day for the children and young people we support. We are now recruiting Residential Support Workers in Bala. Whether you’re experienced or completely new to care, if you have the right values, we’d love to hear from you.<br><br><strong>Why Join Us?<br><br></strong>Rural location – Bala<br><br>2 on / 4 off shift pattern – enjoy an excellent work-life balance<br><br>Part of a supportive, award-winning UK care provider<br><br>Make a genuine impact in the lives of vulnerable children and young people<br><br>No previous care experience necessary – full training provided<br><br><strong>About The Role – Residential Support Worker<br><br></strong>As a Residential Support Worker, you will:<br><br>Provide emotional and practical support to children and young people with complex needs (including emotional and behavioural difficulties)<br><br>Be part of a therapeutic care team alongside education and clinical professionals<br><br>Encourage young people to grow, develop independence, and thrive in a safe and structured environment<br><br>Help create Extraordinary Days Every Day through positive, meaningful experiences<br><br><strong>Requirements<br><br></strong>Full UK manual driving licence (essential)<br><br>Willingness to work unsociable hours (evenings, weekends, and overnight sleep-ins)<br><br>Ability to commit to a 2 days on (with sleep-ins) / 4 days off rolling rota<br><br><strong>What We’re Looking For<br><br></strong>No prior experience required – full training and mentoring provided<br><br><strong>Skills<br><br></strong>We welcome applications from people of all backgrounds. Whether you’ve worked in care, education support work, residential childcare or youth services, customer service facing roles or another people focused role, we value transferable skills such as:<br><br>Empathy and patience<br><br>Strong communication and teamwork<br><br>A proactive, positive attitude<br><br><strong>Our Values<br><br></strong>Compassionate and caring approach<br><br>Empowering young people to reach their potential<br><br>Person-centred care tailored to individual needs<br><br>Innovative methods in therapeutic practice<br><br><strong>Pay, Benefits & Rewards<br><br></strong>Competitive salary, with enhanced rates for qualified staff<br><br>£500 Welcome Bonus<br><br>£1,000 Refer a Friend scheme<br><br>Fully funded QCF Level 3 Diploma in Residential Childcare<br><br>Ongoing training and professional development<br><br>Paid induction and specialist therapeutic training<br><br>Free meals provided during shifts (residential homes)<br><br>Paid enhanced DBS check<br><br>Free on-site parking<br><br>Company vehicle available during shifts<br><br>Access to over 100 free online CPD courses<br><br>Pension scheme<br><br>Annual employee awards and recognition events<br><br>Access to CareTech Foundation grants for family and friends<br><br><strong>About Branas Isaf And CareTech<br><br></strong>Part of the CareTech Group, one of the UK’s leading social care providers, Branas Isaf has delivered therapeutic residential childcare, education, and support for over 25 years. We specialise in supporting children with emotional and behavioural challenges, offering a nurturing environment that promotes healing and growth.<br><br><strong>Ready to Apply?<br><br></strong>If you’re enthusiastic, compassionate, and ready to start a meaningful career in residential childcare and therapeutic support, apply today and join a team that delivers Extraordinary Days Every Day for the young people we care for.<br><br><em>We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS/PVG check and Regulated Activity, which will include a check against the barred children’s list.<br><br></em><strong>Job Description<br><br></strong>Branas_RSW_Job_Description.docx

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...