Customer Engagement and Sales Specialist at Zurishaddai Recruitment Agency

October 11, 2025

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Never Miss a Job Update Again. We have started building our professional LinkedIn page. <ul><li>Company: </li><li>Location: Nigeria</li><li>State: </li><li>Job type: Full-Time </li><li>Job category: </li></ul>Zurishaddai Recruitment Agency is a one stop shop for attracting the right talent for the best offered opportunities. With a cumulative wealth of experience spanning over Eight (8) years, premium value delivery and satisfied clients’ testimonials have become our culture. We have become excellent professionals at sourcing for both mid-level and entry level job positions for small-scale and growing businesses with a track record of producing results and matching the right candidates to our clients’ requirements. We Are Recruiting To Fill The Position Below Job Title: Customer Engagement and Sales Specialist Location: Surulere, Lagos Employment Type: Full-time Job Description <ul><li>We are seeking a dynamic and results-oriented Customer Engagement and Sales Specialist to join our team. The ideal candidate will be responsible for building strong customer relationships, driving sales, and contributing to the overall growth of the business.</li><li>This role involves a combination of customer engagement, relationship management, and sales activities to ensure customer satisfaction and achieve sales targets. </li></ul>Key Responsibilities Customer Engagement: <ul><li>Proactively engage with customers through various channels, including phone calls, emails, and in-person interactions.</li><li>Understand customer needs and provide relevant product/service information.</li><li>Build and maintain strong, long-lasting customer relationships. </li></ul>Sales <ul><li>Actively pursue and close sales opportunities to meet or exceed monthly targets.</li><li>Identify potential customers and generate leads through effective prospecting.</li><li>Collaborate with the sales team to develop strategies for expanding customer base. </li></ul>Product Knowledge <ul><li>Develop a deep understanding of the company’s products and services.</li><li>Stay updated on industry trends and competitors to effectively position our offerings in the market. </li></ul>Customer Support <ul><li>Provide post-sales support and address customer inquiries or concerns.</li><li>Collaborate with internal teams to ensure timely and accurate resolution of customer issues. </li></ul>Reporting <ul><li>Maintain accurate records of customer interactions, sales activities, and feedback.</li><li>Generate reports on sales performance and customer engagement for management review. </li></ul>Qualifications and Skills <ul><li>Bachelor’s Degree in Business, Marketing, or a related field.</li><li>Proven minimum of 7 years experience in sales roles.</li><li>Strong communication and interpersonal skills.</li><li>Ability to understand customer needs and tailor solutions accordingly.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Familiarity with CRM software and sales analytics tools.</li><li>Self-motivated, goal-oriented, and able to work independently as well as part of a team. </li></ul>Application Closing Date 31st December, 2023. Don't Keep! Kindly Share: <li></li><li></li><li></li>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...