(Part-Time Work-from-Home) Admissions Representative Remote Jobs – Santa Ana, CA | Focus Group

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Are you a great communicator located in Santa Ana, CA who’s looking for flexible, remote work with purpose? Focus Group is hiring a Part-Time Admissions Representative to support our mission of helping individuals pursue higher education from the comfort of their homes. This remote opportunity is ideal for someone looking for meaningful part-time work, whether you're restarting your career, balancing other responsibilities, or simply passionate about guiding others. You’ll be an essential contact for prospective students, offering support and encouragement every step of the way. Location: Remote – Based in Santa Ana, CA Job Type: Part-Time | Remote | Flexible Schedule Key Responsibilities: - Respond to prospective student inquiries by phone, email, or live chat - Explain program benefits, enrollment steps, and deadlines - Maintain up-to-date and accurate records using internal tools - Follow up with leads and support their decision-making process - Collaborate with a remote team to achieve enrollment goals Ideal Qualifications: - Located in or near Santa Ana, CA - Personable and professional communication style - Organized, self-motivated, and comfortable working independently - Experience in admissions, customer service, or call centers is a plus - Tech-literate with basic proficiency in CRM or data-entry platforms Nice-to-Haves: - Bilingual (Spanish/English or other languages) - Experience working in remote teams - Familiarity with online education environments What We Offer: - Competitive pay: $18–$25/hour - Flexible remote schedule - Paid virtual training - Growth potential within the company - A supportive team and positive culture Bring your talents to a team making a difference—right from your home in Santa Ana, CA.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...