Retail Sales Associate

August 29, 2025

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Make a Difference and Change Lives Every Day! Join the Retail Team at Goodwill!

Are you ready to turn your passion for helping others into a rewarding career? At Goodwill, we believe in the power of community and the potential of every individual. Join us as a Retail Associate and be part of a mission-driven team that's changing lives through meaningful work and exceptional customer experiences.

Some of the great perks of working at Goodwill:

Bonus incentive plan
Generous paid time off
Retirement planning with company match
Employee Assistance Program
Employee discount

Employees who work full-time are also eligible for:

Medical, dental, & vision benefits at a fraction of the premium cost
Short-term and long-term disability insurance at no cost
Life insurance at no cost
Paid holidays
Retirement plan with company match incentive

About Goodwill:

For over a century, Goodwill has been a cornerstone of communities, dedicated to empowering individuals through skill-building programs and services. While we're best known for our retail thrift stores, our true impact lies in the job training and employment support we provide, helping people overcome barriers and achieve economic independence.

As a Retail Associate, you'll play an essential role in creating an inviting and efficient shopping experience. You'll support smooth store operations, work collaboratively with a passionate team, and directly contribute to our mission of improving lives through the power of work.

Key Responsibilities:

Customer Engagement

Deliver exceptional customer service by warmly greeting and assisting shoppers.
Answer customer inquiries and provide product recommendations with a positive and professional demeanor.
Foster a welcoming and inclusive environment to enhance the shopping experience.

Sales & Goal Achievement

Support the team in meeting and exceeding sales goals and key performance indicators (KPIs).
Actively participate in promoting store promotions and initiatives.

Team Collaboration

Collaborate with teammates to overcome challenges and share best practices.
Participate in team meetings, offering ideas and insights to improve store performance.

Store Operations

Restock shelves, organize merchandise displays, and conduct inventory counts.
Maintain a clean, safe, and well-organized store environment that meets company standards.

Problem Solving

Adapt to changing business needs, multitask effectively, and stay calm under pressure in a fast-paced environment.

What We're Looking For:

A passion for retail and delivering outstanding customer experiences.
Strong teamwork and communication skills with a proactive attitude.
Flexibility to adapt to a dynamic retail environment and prioritize tasks effectively.
Experience in retail, sales, or customer service is a plus, but not required; we'll provide the training.

Why Join Goodwill?

By joining Goodwill, you're not just starting a job, you're contributing to a legacy of positive change in your community. Every day, you'll help us transform lives through the power of work, while enjoying a fulfilling and dynamic career in retail.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...