Apple At Home Advisor – Remote Customer Support Specialist | $23–$32/Hour

August 27, 2025

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Job Description:

Join Apple’s remote team and work from the comfort of your home as an Apple At Home Advisor! This is an exciting opportunity for individuals passionate about technology and customer service. Apple provides comprehensive training, flexible scheduling, and competitive pay, making this role perfect for both entry-level applicants and experienced support professionals.

As an At Home Advisor, you’ll provide outstanding customer support for Apple products and services, helping customers resolve technical issues, answer product questions, and ensure a seamless Apple experience—all from your home office.

Key Responsibilities:

Provide technical support and customer assistance via phone, chat, or email.

Troubleshoot and resolve issues related to Apple products and services.

Educate customers on product features and functionality.

Document and maintain records of customer interactions.

Collaborate with team members to maintain high-quality support standards.

✅ Requirements:

Strong verbal and written communication skills.

Basic understanding of technology and Apple products (training provided).

Problem-solving mindset and attention to detail.

Ability to work independently from a home office.

Reliable high-speed internet connection.

(No prior experience required – Apple provides full training.)

Salary & Benefits:

Pay Rate: $23 – $32 per hour (based on experience and performance).

Flexible scheduling options (part-time and full-time available).

Paid training and onboarding.

Health, dental, and vision benefits (for eligible employees).

401(k) retirement savings plan with company match.

Employee discounts on Apple products and services.

Career growth opportunities within Apple’s global network.

Why Join Apple?

Apple is known worldwide for innovation, customer service, and employee development. Working remotely as an At Home Advisor allows you to enjoy flexibility, professional growth, and the satisfaction of helping customers with world-class technology.

Apply now and start your remote career with Apple as an At Home Advisor – no experience required!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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