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About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
As the VP, Organizational Effectiveness & Transformation, you’ll be at the center of how we evolve, scale, and optimize our company through people, programs, and process. You’ll lead the design and execution of strategic org-wide initiatives that drive operational excellence, cultural alignment, and workforce agility. Whether we’re entering new markets, integrating new teams, or shifting how we work, you’ll be a key architect and navigator of change.
What You'll Do
- Drive large-scale organizational transformation initiatives across the business to enhance effectiveness, adaptability, and culture.
- Partner with senior leaders to align structure, talent, and operating models to evolving business strategies and growth goals.
- Build frameworks and tools for organizational design, change management, workforce planning, and talent strategy.
- Drive continuous improvement in employee capabilities and organizational effectiveness through innovative L&D initiatives.
- Lead the strategic planning and execution of company-wide programs—like future of work, performance enablement, and leadership alignment.
- Serve as a thought partner to the People Experience leadership team, influencing how we scale and evolve our global workforce.
- Develop and operationalize change and communication strategies that foster transparency, trust, and engagement.
- Leverage data and insights to assess organizational health, identify gaps, and measure the impact of interventions.
- Lead a high-performing team of program and transformation experts, fostering innovation and accountability.
What You’ll Bring to the Role
- A strong track record of designing and leading successful organizational transformation initiatives in complex, global environments.
- Deep expertise in org design, change management, talent strategy, and culture transformation.
- Proven experience in developing and implementing comprehensive Learning & Development strategies for a global organization.
- Ability to partner across functions, earning trust and influencing outcomes at all levels—especially with C-suite stakeholders.
- A systems thinker who can connect dots, simplify complexity, and create scalable solutions that elevate the employee experience.
- Comfort in fast-paced, high-growth, and often ambiguous environments—with a bias for action and impact.
- A collaborative leadership style that builds high-trust, high-performance teams
In the role of Vice President, Organizational Effectiveness & Transformation, you will report to the Chief People Officer.
We are considering applicants for the location of Los Angeles.
About You
We get excited about candidates, like you, because...
- You bring a Bachelor's degree (or equivalent experience) in HR, Communications, Business, or a related field.
- You have 12+ years of progressive experience across HR Operations, Program Management, and Administration.
- You have a strong global perspective and deep domain expertise gained from having led globally distributed teams.
- You thrive in fast-paced, high-growth environments and are comfortable navigating ambiguity.
- You think strategically and execute effectively, driving impactful cross-functional initiatives.
- You use data, experience, and judgment to solve complex problems with confidence.
- You’re a collaborative leader who influences across all levels and functions.
- You set high standards and have built and led high-performing teams.
- You know HR best practices—and how to simplify and elevate them for a better employee experience.
About the Team
The People Experience Team is committed to creating a workplace where every team member feels supported, valued, and inspired.
We partner with leaders to foster a culture of care and excellence—equipping them to guide and empower their teams throughout every stage of the employee journey. As a global function, we focus on developing great leaders, strengthening culture, enabling clear communication, and making HR processes simple, seamless, and people-centered.
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs:
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights:
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
