Senior People Services Specialist (Contract)

September 30, 2025

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About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

In the role of Senior People Services Specialist, you will report to the Director, People Services. We are considering applicants for the location of Dallas (hybrid) or Remote.

As a Senior People Services Specialist, you will support the Director, People Services in executing strategic initiatives and ensuring operational excellence. You will oversee People processes, managing complex cases, and improving efforts to enhance People service delivery. You will have a mastery of all services provided by the People Services team, ensuring comprehensive support across all People functions.

Core Areas of Responsibility

Lead People operational processes and ensure compliance with policies.
Provide expert guidance on People Services support related issues
Oversee Workday data management and reporting accuracy.
Drive People Services projects and initiatives aimed at improving efficiency and effectiveness.
Mentor and develop junior People Services team members.

About You

We get excited about candidates, like you, because...

You have 5+ years of experience in People Services/Operations or a related field. Ideally in media or tech.
You have a bachelor's degree in Human Resources, Business Administration, or arelated field.
You have strong leadership and project management skills.
You embody a strategic mindset with the ability to implement People best practices.
You have in-depth knowledge of Workday and data analytics.

About the Team

You will join a high-performing People team committed to excellence in People service delivery. We are instrumental in shaping Crunchyroll's employee experience and contributing to our organizational goals. We foster a culture of collaboration, innovation, and continuous learning.

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll's Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency

$40.00 - $48.00 per hour USD

#LifeAtCrunchyroll

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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